Privacy, security and data protection policy

This privacy policy document outlines the types of personal information and non-personal data that Love is Like Fire receives, collects, uses, stores and shares. Please note that this Privacy Policy applies only to information collected by the Store and not to information collected by third-party websites to which Love is Like Fire may link, or information collected by third parties through third-party cookies, web beacons, and other third-party technologies used when visiting the website.

Purpose of information use

Any information we collect from you may be used in one or more of the following ways: (i) to provide services to you; (ii) process a transaction when you purchase a product or service from our site; (iii) send periodic emails; (iv) to improve our services and provide you with an engaging online experience; v) communicate with you; vi) for internal business purposes; vii) for administrative purposes.

Non-personal information

In order to analyze site traffic and improve this site, we track the path our visitors take as they move through the various pages of this site. This tracking does not tell us anything about you personally, but helps us improve our website so that your online experience is as good as possible. This non-personally identifiable information is typically available on web browsers and servers, such as browser type, language preference, referring website, time zone, and the date and time of each visitor's request. Like almost all websites, Love is Like Fire uses log files. In addition to the list of data listed above, log file information includes your Internet Protocol (IP) address, your Internet Service Provider (ISP), and referring/exit pages to analyze trends, administer the Site, track user movement around the Site, and gather demographic information. IP addresses and other such information may be linked to personally identifiable information (ie when you comment or contact us using one of our forms and leave your name/email).

Personal information

We collect personal information from you in the following circumstances: (i) when you check out and make a purchase; (ii) when you choose to register on our website for your convenience; (iii) by subscribing to our newsletter; (iv) when you contact us using a contact form; (v) when you "like", "follow" or "share" us on social media networking sites. The personal information we may collect from you includes, but is not limited to, your name, company name, shipping address, email address, business address, telephone number, username and password associated with your account, credit card information or other information about you that you provide directly to us through our website. We may use this information to offer you products, promotions and services that may be of interest to you. We do not store credit card information on our servers. Your encrypted transaction information is passed directly to our credit card authorization and processing services. The use and storage of this information is governed by the payment processor's applicable terms of service and privacy policy.

Email newsletters

If you choose to subscribe to our newsletter, you will automatically receive periodic emails from Love Is Like Fire Store about our latest sales, events, products or promotions that you may find interesting. Each email you receive from us will offer you the opportunity to cancel or “opt-out” from our email list by following the instructions in the messages you receive. We may use certain tools to collect data, such as when you open our message or click on links or banners contained in our email. Some emails may also contain tracking pixels or other technologies that collect and provide data to us.

Social media networking sites

When you "like" or "follow" us on Facebook, Instagram, Pinterest, Twitter or other social media sites, we may collect your information. This information may include your name, email address and any comments or content you post to us. We may also collect your information if you register for one of our promotions or submit information to us through Facebook, Pinterest, Instagram, Twitter or another social media site. Our site may also contain links to sites such as Facebook, Twitter or Google+ that we do not control. These links may include the use of so-called "sharing links". "Sharing Link" means a button and/or text link that appears on our website that launches a sharing mechanism that allows you to post links to our website or application and its content on other websites. Remember that if you submit information through social media sites, when using social media sites, your information is also governed by their privacy policies and the information you share may be seen by the general public.

Disclosure of information to external parties

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include our employees, contractors, third parties who help us operate our website, conduct our business or serve you and related organizations who (i) need to know this information to process it on behalf of the store or provide services available at Love is Like Fire and (ii) who have agreed to keep that information confidential. We may also disclose your information if required to do so by law, we are enforcing our website policies, or if we believe the information is reasonably necessary to protect the property, rights, or safety of Love Is Like Fire.

Third party links

We may include links to third-party websites or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. Therefore, we are not responsible for the content and activities of these linked websites. We define a "Third Party Site" as a site that we are not directly affiliated with and do not control the content of. We generally link to a third-party website if we believe our visitors may find that website interesting or informative, but the inclusion of a link on our website should not be construed as an endorsement of that website. We do our best to investigate the authenticity and safety of a site before we link to it, but because we do not control the content, we cannot guarantee any part of your experience on that third-party site. All links to other sites, affiliated or not, will open in a new window. Although your site visit may begin on the store's site, you then interact with that site at your own discretion. When you visit an unrelated third-party website to which we have linked, we are not responsible for the content, webcast or any other form of transmission received from the website, and we are not responsible if the linked website does not function properly or appropriately. Any dealings you have with third-party websites and their operators (including advertisers), including the supply of and payment for goods and services, and any other terms, conditions, warranties or representations relating to such dealings, are solely between you and a third party. Love Is Like Fire takes no responsibility for any part of such transactions.

Business transition

As we continue to grow our business, we may acquire, merge or collaborate with other companies. If this happens, we may obtain customer information. In such transactions, user information may be among the transferred assets. Also, if some or all of The Chocolate Shop's assets are sold or transferred to a third party, customer information (including your email address) will likely be one of the transferred business assets.

Your consent

Love Is Like Fire reserves the right to change or modify its privacy, security and data protection policies at any time without notice. The revised privacy policy will be posted on this page. By using Love Is Like Fire, you agree to this privacy, security and data protection policy and its updates and changes, if any. Any comments or questions related to this policy should be addressed by entering your comments through our Contact Us page or by contacting us at [email protected].


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